Home Care module

EVV, eMAR and visit scheduling — on your workforce platform.

Schedule visits, verify them with GPS, chart tasks, vitals and every medication, and pay caregivers from the same punches. No second system, no paper MAR, no re-keying.

GPS

Verified clock in / out at the point of care

eMAR

Every scheduled and PRN dose, fully audited

1 record

Caregiver visits feed payroll automatically

Everything in the module

Built for agencies running personal care, HHA and skilled visits — with the compliance trail state auditors and payers ask for.

Clients & care records

A complete record for every person you serve — and the team around them.

  • Demographics, geocoded address, phone, time zone and status
  • Allergies, diagnoses, mobility and fall-risk flags
  • Access notes: door codes, pets, parking, entry instructions
  • Care team assignments with role (primary, backup, RN supervisor) and effective dates
  • Emergency and family contacts on the client record

Care plans & task charting

Define what has to happen on every visit, then prove it happened.

  • Task library by category — ADLs, IADLs, vitals, safety checks
  • Required flags, expected frequency and per-task instructions
  • Caregivers chart complete / not completed with a reason code
  • Vitals capture (BP, pulse, temp, weight, glucose) with normal ranges
  • Out-of-range readings raise an immediate supervisor alert
  • Care plan versioning with signatures and a full change history

Visit scheduling

A visit-based scheduler built for home care, not a shift board bolted on.

  • Week and day views by caregiver or by client
  • Recurring visit patterns (Mon/Wed/Fri 9–11a) and copy-week
  • Conflict checks: double-booking, travel-time overlap, unavailability
  • Eligibility checks against caregiver credentials and skills
  • Authorization warnings when weekly approved hours would be exceeded
  • Unfilled-visit board with ranked fill suggestions

EVV — electronic visit verification

Six data elements captured automatically, every visit, with no paper.

  • GPS clock in / out checked against the client's geofence radius
  • Out-of-geofence punches still record but require a reason code
  • Continuous location sampling during an active visit
  • Who, what service, when, where and for whom — plus verification method
  • Visit punches flow straight into the time engine for hours and overtime
  • Filterable EVV export in Sandata, HHAeXchange and Tellus layouts

eMAR — medication administration

A real medication administration record, not a checkbox on a note.

  • Medication list per client: dose, unit, route, frequency, prescriber
  • Scheduled dose rows generated per day, PRN with max-per-day limits
  • Chart Given / Refused / Held / Missed with time, reason and note
  • Monthly printable MAR grid per client
  • Missed-dose alerts routed to the supervisor
  • Immutable audit trail on every charting action and amendment

Caregiver mobile experience

Today's visits, one tap to clock in, and everything charted in the field.

  • Agenda of today's visits with directions and access notes
  • Task checklist, vitals entry, med charting and a visit note in one flow
  • Caregivers clock out manually — work over, arrive early, no auto-punch
  • Offline queue: actions saved on lost signal and synced on reconnect
  • Assigned visits act as the caregiver's schedule everywhere in the app
  • Role-aware navigation so caregivers only see what they need

Exceptions & supervisor live board

See problems while you can still fix them, not on the payroll report.

  • Live board: visits in progress, late starts, no-shows, unfilled today
  • Out-of-geofence flags and missed medications surfaced in real time
  • One-click reassignment straight from the unfilled board
  • Exceptions queue for missed visits, short visits and manual edits
  • Incident reporting with follow-up tracking
  • Client compliance view: task completion, med adherence, authorization use

Family portal

Give families visibility without giving them a login to your system.

  • Token-based read-only portal link, revocable at any time
  • Upcoming and completed visits with caregiver and times
  • Task completion and visit notes shared at your discretion
  • No PHI exposure beyond what you explicitly publish

One visit, end to end

From the schedule board to the payroll file, nothing leaves the platform.

  1. 1

    Scheduled

    Recurring pattern creates the visit; credentials, availability and authorized hours are checked at save.

  2. 2

    Clocked in

    Caregiver taps in on their phone. GPS is matched to the client geofence and the punch opens in the time engine.

  3. 3

    Charted

    Tasks, vitals and every scheduled or PRN medication are recorded during the visit, with reasons for anything skipped.

  4. 4

    Clocked out

    The caregiver ends the visit manually. Incomplete required tasks raise an exception rather than blocking them.

  5. 5

    Paid & reported

    Hours flow into the timecard, exceptions to the supervisor queue, and the visit into the EVV export.

Operations & compliance

Nightly automation

Generates tomorrow's recurring visits and dose rows, detects missed visits and missed doses, and rolls unfilled visits into alerts.

Payroll without re-keying

A visit punch is a normal punch — hours, overtime, premiums, PTO and payroll exports all work unchanged.

Authorizations

Service codes with authorized hours per week and effective dates so scheduling warns before you over-serve.

Built for bad signal

Punches and charting queue locally in basements, rural routes and dead zones, then replay idempotently.

PHI handled carefully

Every table is tenant-scoped with row-level security. Clinical fields are excluded from general exports and never exposed anonymously.

Audit everything

Charting, amendments, geofence overrides and manual edits are logged with the user, time and prior value.

Home Care pricing

Add the module on its own, or take the bundle if you also want scheduling and the labor-law compliance pack.

Home Care add-on

$95 / month

Flat company-wide fee on top of your platform plan. Clients, care plans, eMAR, EVV and the supervisor board.

Home Care bundle

Best value
$3.50 PEPM

Everything a home-care agency needs: EVV, care plans, eMAR and visit scheduling.

  • Home Care (EVV & eMAR)
  • Scheduler
  • Advanced Scheduling
  • Compliance Rule Pack

Home care questions

Does this satisfy the 21st Century Cures Act EVV requirement?
Every visit captures the six required data elements — type of service, individual receiving service, date, location, individual providing service, and start/end time — with GPS verification at both punches. Records export in aggregator-friendly layouts for Sandata, HHAeXchange and Tellus for state submission.
What happens when a caregiver has no cell signal?
The app queues the punch and any charting locally with an idempotency key and syncs automatically when the device reconnects. The original timestamp and location are preserved.
Can a caregiver clock in early or work past the scheduled end?
Yes. The clock-in window is wide for early arrivals, and clock-out is always manual — the visit never auto-closes when tasks finish or the scheduled time passes. Overages are recorded and visible to supervisors.
What if the GPS is off because of a bad address or building?
The punch still records. It's flagged out-of-geofence, the caregiver must select a reason code, and it lands in the exceptions queue for supervisor review.
Do we still need a separate HR and payroll system?
No separate time system. Caregivers, credentials, PTO, attendance and payroll exports all run on the same employee record that Home Care uses, so visit hours become payable hours automatically.
How is Home Care licensed?
Home Care is an add-on module, or you can take the Home Care bundle which pairs it with scheduling, advanced scheduling and the compliance rule pack at a single per-employee rate.

See EVV and eMAR with your own care plans

We'll load a sample client, build the care plan and medication schedule, and walk a visit end to end with your team.